FAQ

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How does the text-message based training work?

Employees receive text messages containing a concise 5-minute lesson. These lessons are interactive and followed by quizzes to ensure understanding and retention. Our platform is designed for convenience, allowing employees to learn on-the-go without disrupting their workday.

How often will they receive new course lessons?

The frequency of course material delivery will depend on the frequency you set. You have an option to send the lessons:

  1. Hourly - this means the learner will receive each lesson every 1 or 2 hours.
  2. Daily - this means the learner will receive 1 lesson per day at the same time that you set.
Can they reply to the text message?

Yes, they will be able to reply to the text message to answer each quiz question asked within the lesson.

Will we be charged for the text messages?

No, you will not be charged for the text messages. However, standard text messaging rates may apply, depending on your cellular service provider.

How do we measure the effectiveness of the training?

Brasstacks provides detailed analytics and reporting tools to track employee engagement and quiz performance. This data helps you assess the effectiveness of both our standard and custom-created courses, allowing you to continuously refine your training strategy for maximum impact.

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