Allergen Awareness

Stop Allergen Mistakes. Protect People and Your Business.

One quick answer can cause a big problem. If a broker guesses about ingredients or food safety, someone could get hurt. The business may also face complaints, recalls, legal costs, and lost trust. When allergens are involved, “I think it is safe” is not good enough.

This course teaches Food Industry Brokers how to answer allergen questions with care. They will learn about major allergens, cross-contact, product labels, safe claims, samples, buyer questions, and recordkeeping. They will also know when to stop, check the facts, and ask for help.

For business owners, this means fewer mistakes and a team you can trust. Training your brokers can protect customers, lower business risk, improve compliance, and build stronger buyer and supplier relationships. Give your staff the skills to provide clear, correct, and safe answers.

Course Goals
✅ Build food allergen awareness
✅ Improve broker safety practices
✅ Prevent risky guesses and claims
✅ Strengthen allergen communication
✅ Promote the use of approved documents
✅ Improve cross-contact awareness
✅ Encourage clear recordkeeping
✅ Reduce business risk
✅ Protect customers and consumers
✅ Build buyer and supplier trust

Course Objectives
By the end of this course, learners will be able to
✅ Identify major food allergens
✅ Explain why allergen accuracy matters
✅ Recognize cross-contact risks
✅ Check labels and approved documents
✅ Answer allergen questions without guessing
✅ Avoid unsafe allergen claims
✅ Prepare safer samples and tastings
✅ Record important allergen details
✅ Escalate unclear safety concerns
✅ Protect consumers and the business
✅ Communicate with care and confidence