Caregiving Basics: A Caregiver’s Guide Course cover image

Caregiving Basics: A Caregiver’s Guide Course

Help new caregivers build confidence and master the essentials. This mobile-first course covers key qualities, daily responsibilities, professionalism, care plans, and teamwork—ideal for beginners.

Duration: 50 minutes | Format: SMS | Certificate included

How to Train Caregiving Staff Effectively with Mobile-First Learning

New caregivers often enter the role excited but overwhelmed. The work is hands-on, emotionally demanding, and deeply personal—yet many receive little structured training before interacting with clients. Without clear expectations or foundational skills, confidence drops, performance struggles, and client care suffers.

Caregiving Basics: A Caregiver’s Guide solves this problem by giving new caregivers a simple, practical, and beginner-friendly introduction to what professional caregiving really requires. Delivered through Brasstacks’ microlearning format, each lesson is designed to build confidence, strengthen essential skills, and help caregivers understand exactly what good care looks like.

This course teaches caregivers how to show up professionally, follow daily responsibilities, engage with clients respectfully, support a care plan, and collaborate with the care team. Through step-by-step explanations and real-world scenarios adapted for mobile delivery, learners build the mindset and behaviors expected of a reliable caregiver.

If you’re looking for how to train caregiving staff effectively, this course provides the structure, skills, and clarity new caregivers need to begin their role with confidence and competence.

Course Goals
✅Provide caregivers with the foundation skills needed to start their career.
✅Help them understand the role of a caregiver
✅Describe the qualities of a professional caregiver
✅Prepare caregivers for their tasks and responsibilities.
✅Provide techniques in establishing a professional relationships.

Course Objectives
By the end of this course, the learner will be able to:
✅Demonstrate the qualities of a professional caregiver
✅Execute the daily roles of a care provider
✅Perform caregiver responsibilities
✅Apply professionalism, reliability, helpfulness and proper attitude in caregiving.
✅Recognize the importance of maintaining a positive attitude

Course Outline

Lesson 1: What is a Caregiver?
Lesson 2: Caregiver Qualities
Lesson 3: Caregiver Role
Lesson 4: Performance
Lesson 5: Appearance
Lesson 6: Managing Medication
Lesson 7: Attitude & Work Rules
Lesson 8: Understanding a Care Plan
Lesson 9: Teamwork
Lesson 10: Professional Relationships

What's in this course

Learning Level : Beginner
Duration: 50 minutes
Format : SMS
Quizzes: 13
Lessons: 10
Certificate: Digital Certificate of Completion

This course is brought to you by:

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Frequently asked questions

How does the text-message based training work?

Employees receive text messages containing a concise 5-minute lesson. These lessons are interactive and followed by quizzes to ensure understanding and retention. Our platform is designed for convenience, allowing employees to learn on-the-go without disrupting their workday.

How long does the course take?

The course is runs for 50 minutes, that's 5 minutes per lesson. Lesson frequency can be adjusted.

Will my learners get a certificate?

Yes, certificate pass rates and more can be configured within the admin panel.

Is the course updated?

Yes, content is refreshed annually with the latest research.

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