Know the basic Caregiving Guidelines
New caregivers often enter the role with good intentions but without a clear understanding of how their behavior, communication, and professional etiquette impact the care experience. Without guidance, mistakes happen—unnecessary conflict, misunderstandings, or frustration that can damage trust and client relationships.
The Caregiving Guidelines Training Course helps caregivers develop the respectful habits, communication skills, and professional attitude needed to provide high-quality care. Learners explore essential caregiver skills, workplace etiquette, how to manage difficult situations, and how to interact with clients and families in ways that promote comfort, trust, and cooperation.
By the end of this course, caregivers will know how to act professionally, communicate effectively, manage emotions, and maintain respectful, compassionate relationships. This foundation in caregiving etiquette strengthens client satisfaction, improves teamwork, and ensures a consistent standard of care.
Course Goals
✅Identify the essential caregiver skills
✅Describe the qualities of a good caregiver
✅Explain the etiquette in the workplace
✅Discuss the importance of prioritizing good communication
✅Identify the steps to control frustration
✅Explain how to be respectful
✅Determine how to develop a professional attitude
Course Objectives
By the end of this course the learner will:
✅Demonstrate the skills and qualities of a good caregiver
✅Display proper etiquette in their workplace
✅Show improved communication skills when providing care to clients
✅Manage their emotions when dealing with difficult situations
✅Treat clients with respect
✅Perform duties and responsibilities with professionalism
