Mastering Administrative Support
A strong admin team keeps everything running. This course equips staff with must-have skills in organization, communication, and tech—helping them support your business with clarity and confidence.
Duration: 40 minutes | Format: SMS | Certificate included
Empower Your Admin Team. Strengthen Your Business
Behind every great business is a reliable, skilled support system—and that begins with your administrative team. This course is designed to help your staff master the practical, day-to-day skills needed to keep your operations running smoothly. From communication and time management to tech tools and professionalism, this course delivers hands-on, easy-to-follow lessons that directly support your team’s success—and your company’s efficiency.When your admin staff are confident and well-trained, your entire business benefits. Meetings run on time, communication flows better, and tasks are completed more accurately. Your team will learn how to stay organized, communicate clearly, support leadership, and take initiative. Whether they’re new to the role or looking to grow, this course helps your staff develop into proactive professionals who represent your brand with confidence and care.
By enrolling your staff, you're not just teaching them admin basics—you're building a team that’s dependable, detail-oriented, and aligned with your business goals. This is the kind of training that saves time, boosts productivity, and creates a more professional work environment. It's practical. It's empowering. And it's an investment in the people who keep your business moving forward.
Course Goals
✅Equip administrative professionals with real-world, practical skills
✅Build confidence in communication, organization, and time management
✅Teach the use of modern office tools like Microsoft 365 and Google Workspace
✅Promote professionalism, reliability, and a strong work ethic
✅Help admins proactively support teams, managers, and business goals
✅Encourage growth, learning, and long-term career development
Course Objectives
✅Communicate clearly and professionally with clients and teams
✅Manage schedules, documents, and office systems with ease
✅Use modern office technology confidently (Word, Google, Zoom, etc.)
✅Anticipate needs and proactively support leadership
✅Handle sensitive information with professionalism and care
✅Represent your company with excellence and reliability
Lesson 1: Introduction to Administrative Support
Lesson 2: Time and Task Management
Lesson 3: Communication Skills
Lesson 4: Organizational and Office Management
Lesson 5: Technology Tools for Admins
Lesson 6: Confidentiality and Professionalism
Lesson 7: Supporting Executives and Teams
Lesson 8: Career Growth and Opportunities
What's in this course
Learning Level : Beginner
Duration: 40 minutes
Format : SMS
Quizzes: 12
Lessons: 8
Certificate: Digital Certificate of Completion
This course is brought to you by:

Frequently asked questions
Employees receive text messages containing a concise 5-minute lesson. These lessons are interactive and followed by quizzes to ensure understanding and retention. Our platform is designed for convenience, allowing employees to learn on-the-go without disrupting their workday.
The course is runs for 40 minutes, that's 5 minutes per lesson. Lesson frequency can be adjusted.
Yes, certificate pass rates and more can be configured within the admin panel.
Yes, content is refreshed annually with the latest research.
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