Mastering Performance Management

Mastering Performance Conversations That Drive Results

Every business owner knows that underperformance can drag down productivity, team morale, and revenue. But what if your managers were equipped to tackle performance issues with confidence, clarity, and empathy—before they become costly problems? This course empowers your leadership team to spot red flags early, diagnose the real root causes of performance challenges, and lead respectful, effective conversations that get results. It's more than just management—it's coaching that builds trust, accountability, and continuous improvement.

By enrolling your managers in this course, you're giving them a repeatable framework for handling tough conversations without fear or frustration. They’ll learn to set clear expectations, give supportive feedback, and create a culture of accountability that drives performance across your organization. With interactive lessons, real-world scenarios, and practical tools, your leaders will walk away ready to lead with clarity—not conflict.

Your team is your greatest asset. Equip your managers with the tools to help every employee reach their potential. Enroll today and turn every performance challenge into an opportunity for growth.

Course Goals
✅Understand the difference between behavior and performance issues
✅Identify common causes of underperformance
✅Use a step-by-step framework to diagnose the real problem
✅Prepare for and lead performance conversations with confidence
✅Set clear goals and follow-up strategies for improvement
✅Build a culture of daily coaching and accountability

Course Objectives
✅Spot early warning signs of performance issues
✅Diagnose issues using proven tools like the “3 W’s” method
✅Conduct effective performance conversations using SBI and coaching techniques
✅Develop improvement plans with clear goals and timelines
✅Drive long-term employee engagement and accountability through daily leadership habit