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Providing LGBT-Centered Care Training Course

Care that respects identity builds loyalty. This course helps your staff understand LGBTQ+ experiences, use inclusive language, and deliver affirming care—boosting client confidence and setting your organization apart.

Duration: 35 minutes | Format: SMS | Certificate included

Protect Your Clients, Your Team, and Your Reputation with LGBTQ+ Care Training

As a care business owner, your reputation is built on trust. LGBTQ+ clients and their families want to know your organization is a safe place—one where they’ll be respected, understood, and treated with dignity. This training helps your caregivers deliver exactly that, turning inclusion into a real, everyday practice rather than a checkbox.

When staff understand the unique experiences of LGBTQ+ clients, care becomes smoother and more effective. Missteps decrease, communication improves, and clients are more likely to stay engaged and compliant with care. That translates directly into higher satisfaction, fewer issues, and stronger long-term relationships with the people you serve.

Investing in LGBT-centered care training also protects your business. It reduces the risk of complaints, misunderstandings, and reputational harm while positioning your organization as modern, professional, and people-first. In a competitive care market, this is how you stand out—for the right reasons.

Course Goals:
✅Educate caregivers about the LGBTQ+ community
✅Communicate using inclusive language (i.e using the right pronoun and label, avoiding slurs, etc.)
✅Create ways to make a safe and welcoming environment for LGBTQ+ clients
✅Identify the different spectrums in LGBTQ+ 

Course Objectives:
By the end of this course, learners will be able to:
✅Be more informed about LGBTQ+ clients’ needs
✅Communicate and connect with their LGBTQ+ clients
✅Act accordingly when discrimination happens during care
✅Support and care for their LGBTQ+ clients
Course Outline:
Lesson 1: The Spectrum: LGBTQ+
Lesson 2: Terms to Know
Lesson 3: Issues LGBT People Experience
Lesson 4: Problems Aging LGBT Face
Lesson 5: LGBT Health Issues
Lesson 6: Types of Care Services for the LGBT
Lesson 7:  Creating a Safe Space

What's in this course

Learning Level : Beginner
Duration: 35 minutes
Format : SMS
Quizzes: 14
Lessons: 7
Certificate: Digital Certificate of Completion

This course is brought to you by:

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Frequently asked questions

How does the text-message based training work?

Employees receive text messages containing a concise 5-minute lesson. These lessons are interactive and followed by quizzes to ensure understanding and retention. Our platform is designed for convenience, allowing employees to learn on-the-go without disrupting their workday.

How long does the course take?

The course is runs for 35 minutes, that's 5 minutes per lesson. Lesson frequency can be adjusted.

Will my learners get a certificate?

Yes, certificate pass rates and more can be configured within the admin panel.

Is the course updated?

Yes, content is refreshed annually with the latest research.

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